Managing Your Responsibilities In A Printer Repair Agreement

If you are running a printer repair business, one of the most lucrative fields you should be considering if you have few staff members employed is that of the printer repair agreement.

When you have signed up your first client to a printer repair agreement, the promise of a regular income coming in can add stability to your cash flow sheets, but there are a lot of preparations that you will need to make in order to ensure that you can meet the demands of providing a printer repair agreement.

Whilst most of the time you will not have more than one printer breaking down at the same time, you do need to prepare for that eventuality, and make sure that you will have the facilities to deal with it. Making sure your workshop is big enough is a big factor, as the commercial printers will be much bigger than domestic if you have just been dealing with those. Also, make sure you have a supply of the basic necessary parts, as this will keep your employer happy if you can get it fixed quickly, and increase your chances of maintaining the printer repair agreement.

If you are providing a service where you are promising a four or eight hour response time, you need to make sure that you will have cover available at all times. And if you are going to be doing this yourself, make sure you have a sure-fire system for diverting the calls to your phone to make sure nothing goes unanswered. If you are just starting out however, it is probably better to look at an agreement which wouldn’t include night time callouts if at all possible.

One of the easy things to do when bidding for these contracts is to let your focus on the reward blind you from the capabilities of your company in providing the service for such a printer repair agreement. Make sure that you can handle the demands of such a contract, even if you have a staff member on holiday, otherwise, your reputation will suffer a blow, and you won’t be able to bid for further work if you let down your first client.

By following these tips, you can ensure your first agreement is a success, and will stand you in good stead for expanding into providing other companies with these services too. If you are just starting out however, it is probably better to look at an agreement which wouldn’t include night time callouts if at all possible.

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